FAQs

Q?

Is EQC an E-Rate consultant?

A.

No, EQC is an E-Rate provider.  Our 10+ years of working with E-Rate give us a tremendous advantage in helping schools obtain Category 2 funds for their technology projects.

Q?

Our school is 4 hours away from Rio Rancho NM. Can you still provide IT support for us?

A.

Yes in fact most of our customers are located hours away from our main office we have technicians and engineer located in strategic areas of the state to quickly respond to the needs of our customers.

Q?

Do you provide Fiber Optic installations?

A.

Yes, we have certified technicians in staff that can provide Fiber Optics installations, maintenance, terminations and testing.  We are a NM state license contractor for low voltage services (Fiber Optics, CAT6 etc.)

Q?

Our company/school is in dire need of technical support, how can you help?

A.

EQC can assist your company/school augment your Information Technology department by providing Managed Services and/or Help Desk.  This is a monthly service were we support your current IT department (if you have one) and end user directly.  Our state of the art facility in Rio Rancho NM currently serves thousands of users throughout the state.